Support

Our factory-direct customer support team provides world-class service and expert guidance to keep your grinding or shredding operation running at peak performance.

The Factory-Direct Advantage

As a factory-direct grinder manufacturer, we are uniquely focused on customer success and satisfaction. One phone call to our company headquarters, provides access to expert support for all your Rotochopper grinding or shredding equipment needs.

Common Support Requests

  • Part replacement orders
  • Operating guidance / best practices
  • Request service visit
  • Troubleshooting
  • Schedule preventative maintenance visits

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Contact Information
Rotochopper sales and service looking at EC-366 grinding chamber with customersRotochopper sales and service looking at EC-366 grinding chamber with customers

Our Support Team

Our customer service technicians specialize exclusively on Rotochopper equipment and the factors that drive your grinding or shredding business. The Rotochopper customer support team helps maximize your investment in grinding and shredding technology by providing expert guidance and unparalleled service.

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Online Parts Store

Need to order wear parts for your Rotochopper grinder? Order teeth, screens, and other common replacement parts for your Rotochopper grinding equipment from our online parts store.

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Preventative Maintenance Program

Nobody knows how to optimize your grinding operation like a Rotochopper product specialist. With our Preventative Maintenance Program, a Rotochopper product specialist visits your worksite to ensure your grinder is in top condition and your operators are maximizing its performance with best practices.