Rotochopper, a leading manufacturer of horizontal grinders, shredders, and screening equipment, successfully concluded its annual Rotochopper University training program in February. Held at the company’s manufacturing facility in St. Martin, MN, the event brought together Rotochopper owners and operators from across the globe for training.
Rotochopper University, led by the company’s customer service department, is a premier training opportunity for companies that have purchased Rotochopper equipment within the past year. The comprehensive two-day class offers participants a deep dive into equipment operation best practices, preventative maintenance techniques, and troubleshooting strategies.
Attendees were treated to a range of activities, including a facility tour, hands-on demonstrations, and ample networking opportunities. This year’s curriculum focused on crucial topics such as proper machine feeding, preventative maintenance procedures, and troubleshooting methodologies. Highlights from the hands-on demonstrations included instruction on installing main rotor bearings and adjusting sheave and tensioning the drive belt on Rotochopper grinders.
Reflecting on the experience, one attendee shared, ” Rotochopper University offers invaluable insights from instructors with real-world experience. The blend of classroom instruction and hands-on shop time provides a comprehensive learning experience that equips attendees with practical skills they can immediately apply in their work.” Another participant commented, ” I found the staff to be incredibly supportive and approachable. They were always ready to address any questions or concerns, making the learning experience both enjoyable and enriching.”
The event welcomed nearly 60 students representing various companies from around the world. Adam Asmus, Rotochopper Service Manager and event instructor, expressed his satisfaction with this year’s attendees, saying, “Rotochopper University continues to be an event that provides great benefits to our customers. The connections made with our service team and fellow operators will undoubtedly benefit their operations for years to come.”
Rotochopper remains committed to ensuring the ongoing success of its customers by investing in comprehensive training and support initiatives like Rotochopper University. The company’s factory-direct support team equips attendees with the knowledge and skills necessary for optimal equipment operation and positive operational outcomes.
Chad Angeli, Rotochopper Vice President of Customer Experience, emphasized the company’s dedication to customer satisfaction, stating, “Factory-direct service and keeping our customers happy are central to Rotochopper’s values. Rotochopper University exemplifies our commitment to these values by providing invaluable training and fostering connections among our customers and team. We look forward to hosting more Rotochopper Universities in the future.”