The new wear parts store allows Rotochopper customers to log in and order parts specific to their equipment in a convenient online setting. Parts available for online orders include, rotor teeth, screens, hardware, and more.
“We pride ourselves on our dedication to customer success and the factory-direct connection we have with our customers,” said Doug “Spike”
Meyer, customer service manager. “This parts ordering site is meant to complement our factory-direct focus on the customer, rather than replacing any of our current services.”
Customers can also continue to order wear parts over the phone. “We always want to make sure our customers know they can reach out to the support team at our factory. If you own Rotochopper equipment, don’t hesitate to give us a call with any questions.”
This service is currently limited to customers in the United States.
To order parts through the online store, each customer must set up a username and password. The customer’s account saves parts order history and other information to streamline the ordering process. To request a username and password contact customer service: 320-548-3586.